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Right after your purchase, you’ll receive an email with a link to download your files. You can also log in to your account anytime to access your downloads.

No worries! Just log in to your account to get a fresh download link. If you still run into any issues, feel free to reach out via our contact form or email us at hello@secret-cache.com – we’re here to help!

We aim to make our products compatible with most art and design programs (with a few exceptions). Please check the Compatibility section on each product page for details.

We want you to be completely happy with your purchase! If your digital file isn’t working on your computer after our help, we do offer refunds. Refunds are handled case-by-case. Please check compatibility before buying.

We’re here to help! Feel free to contact us through our contact page and we’ll be happy to assist you.